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How cibet88 Protects Your Privacy

Your account, payments and personal information are central to how we operate.

Data encryption across your accountLocal law compliance for MalaysiaDirect contact for privacy requests
cibet88 How cibet88 Protects Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send a privacy request or data inquiry to our support inbox. We respond to all data access requests and deletion inquiries within five working days of receipt.
Account Settings Review and update your personal information directly in your account dashboard. Changes to your name, email, or phone number are reflected immediately across all our systems.
Data Requests Request a copy of all your stored data, including account activity and payment history. We compile and send this securely to your registered email address.
HOW WE SAFEGUARD

Security, Cookies, and Account Access

Data Encryption

All data transmitted to and from cibet88 uses industry-standard SSL encryption. Your passwords are hashed and never stored in plain text. Sensitive banking details for Touch 'n Go, GrabPay, Boost dan FPX are tokenised and do not reside on our main servers.

Cookies and Tracking

We use cookies to remember your login status, language preference, and play history. These help you navigate faster and deliver a personalised lobby experience. You can manage cookie settings in your browser; disabling them may affect some features.

Account Security

Your account is protected by a password you create at registration. We recommend a strong, unique password and advise against sharing your login details. If you suspect unauthorized access, contact our support team immediately to reset credentials.

Data Retention

We keep your account and transaction records for as long as your account is active, plus a retention period mandated by local regulation. After closure, identifiable data is deleted unless legal or contractual obligations require longer storage.

Third-Party Access

Payment processors (Touch 'n Go, GrabPay, Boost dan FPX) receive only the information needed to process your transaction. We do not grant third parties access to your full account, activity logs, or contact details for any reason except legal compliance.

Changes to This Policy

We may update this policy to reflect legal changes or improvements to our security practices. We notify you of material changes via email. Continued use of cibet88 after an update means you accept the revised terms.

Privacy Policy Questions

We collect your name, email, phone number, date of birth, and banking details when you register and deposit. We also record your login timestamps, games played, wagers, and payouts to verify accounts and detect fraud. This data helps us comply with local laws and process withdrawals accurately.

We retain your account records, transaction history, and identity documents for the duration of your account plus a legally required period thereafter. Exact retention timescales depend on Malaysian regulatory requirements. Contact support for specific details about your data retention timeline.

Yes. Email our support team to request a data subject access request. We compile your full account history, contact details, payment records, and activity logs and send it securely within five working days. This is your right under data protection principles.

We do not sell your data. Payment processors like Touch 'n Go, GrabPay, Boost dan FPX receive only transaction details needed to process your deposit or withdrawal. We may disclose data to regulators or law enforcement if legally required. Marketing partners never receive your details.

Your banking details are encrypted using SSL and tokenised so they never reside on our servers. Touch 'n Go, GrabPay, Boost dan FPX handle the actual payment processing through secure channels. We never store full card numbers or banking credentials in plain text anywhere.

You can close your account anytime in your settings. Closure stops all login access and halts future marketing contact. Some data must be retained for legal and fraud-prevention purposes, but identifiable details are deleted after the required retention period ends.

Inactive accounts remain under your full control. Your data is protected with the same encryption and access controls whether you play daily or occasionally. You can reactivate your account at any time by logging in with your credentials.